Mobile Transactions & Commerce | List of Speakers
Key Speakers:
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Deborah Doyle McWhinney,Chief Operating Officer, Global Enterprise Payments,Citigroup |
Robert Notte,Chief Technology OfficerJamba Juice Company |
Thomas Gregory,Head of Digital Payments - Europe,Barclaycard (UK) |
Matt Johnson,Senior Product Manager - Emerging Platforms,Best Buy |
David W. Schropfer,Founding Partner and Chief Analyst of Mobile Commerce,The Luciano Group |
Marc Brulé,Chief Financial Officer,Royal Canadian Mint |
Hear from these leaders
Amol U. Deshmukh, Director for ST Solutions Secure Transactions, Gemalto
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Amol U. Deshmukh has received his bachelor's degree in Electronics and Communications Engineering from the University of Poona and a Masters in Computer Science and Engineering from Penn State University, University Park, PA. He joined Schlumberger in 1996 and has since worked in the smart cards, PKI, financial services and security solutions field in various positions from Product development, Program Management, Strategic Relations and Marketing. His experience includes working with leading Fortune 500 companies for Corporate Security, Financial Institutions and Payment Associations including Visa, MasterCard and Amex covering payment technologies and secure transactions. He is currently the Director for ST Solutions Secure Transactions group within Gemalto and has been instrumental in setting the direction of the Solutions for Financial Transactions for Gemalto.
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Aran Hamilton, Managing Director, Venture Grower Inc.
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Aran Hamilton is the Managing Director of Venture Grower Inc., a leading consultancy and incubation firm focused on digital economy strategy, including mobile commerce, retail and couponing, money transfer, and ID. From 2010-2012, Mr. Hamilton was an advisor to the Task Force for the Payments System Review, created by the Canadian Government to review the domestic payments system. In this role he helped to chart a course for new emerging and mobile payments and digital ID and authentication in Canada by launching a series of conversations and working groups with key stakeholders. Formerly the Vice President of Strategic Partnerships for EnStream, Mr. Hamilton oversaw corporate planning, business development and marketing and communications as well as the social media strategy for Zoompass, the mobile wallet / mobile commerce platform he launched for the joint venture between Canada's leading MNOs, Bell, Rogers, and TELUS. Mr. Hamilton joined EnStream in 2008, leaving his position as Canadian Regional Vice President, responsible for all VeriSign business units in Canada. He decided to help launch Canada's mobile commerce ecosystem having led new product development in the payments industry and pioneered development of early mobile commerce systems at VeriSign. Mr. Hamilton led the strategic alliance with Western Union that allows Canadians to send international money transfers from their mobile phones to more than 380,000 Western Union Agent locations in 200 countries around the world and directly to the phones of wireless subscribers in an increasing number of countries beginning with the Philippines. Previously Mr. Hamilton was VP, Product Development at MIST Inc. pioneering early innovation in IP-based communication for POS systems and mobile (wireless) handheld terminals.
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Bob Atkinson, Director, Financial Services, Canada, The Home Depot
Brian Pearce, SVP, Head of Retail Mobile Banking, Wells Fargo
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Brian M. Pearce is Senior Vice President, Head of Retail Mobile Channel for Wells Fargo's Internet Services Group. His team is responsible for the Wells Fargo retail mobile strategy and managing Wells Fargo's retail mobile presence, including wf.com, downloadable apps (iPhone, Android, Blackberry and Palm) and the Text Banking service (short code 93557 - WELLS) Through our mobile channel and initiatives, Wells Fargo delivers on the customer promise of anytime, anywhere, convenient and secure access to financial information and services. Wells Fargo has 7.3mm active customers using mobile devices to access their accounts. In July 2011, Keynote, a measurement company for online and mobile performance, ranked Wells Fargo first overall in their Second Quarter 2011 Mobile Banking scorecard. Over his nearly 20-year career in financial services, Brian has garnered much success by leading a variety of business development, product and project management, business analysis and product operations functions. Brian's career with Wells Fargo began in 2001 in the Investment Internet Services group and continued in Online Payments in 2005. Throughout his tenure, Brian and his teams have led large, multi-channel efforts including P2P payments, InterFI Transfers, Transfer Scheduling, Bill Pay scalability, and the launch of the online brokerage platform. Prior to Wells Fargo, he worked for both industry leaders such as First Data Corporation and Andersen Consulting as well as Internet startups.
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Corrine Sandler, CEO, Fresh Intelligence
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Over the past 20 years, Corrine has been immersed in the dynamic world of marketing and research, during which time she has established a reputation for unparalleled consumer understanding and insight development. She's worked with some of the world's finest companies and their market-leading products and brands in developing innovative, sustainable and profitable consumer, brand, corporate and trade strategies for diverse industries and product categories. As a recognized innovator in her field, Corrine is a sought-after passionate speaker on the topic of sustainable brand growth, market intelligence, insight development and innovation.
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David Furlong, Head, Payments Strategy & Acquiring, Royal Bank of Canada
David W. Schropfer, Founding Partner and Chief Analyst of Mobile Commerce, The Luciano Group
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David W. Schropfer is a Partner and Chief Analyst of Mobile Commerce with the internationally recognized market research and advisory firm, The Luciano Group, where he leads its Mobile Commerce practice. Mr. Schropfer delivers multiple keynote addresses and regularly serves on expert panels on the subject Mobile Commerce. Mr. Schropfer is the author of multiple articles and publications on the subject of Mobile Commerce, including The Smartphone Wallet, Understanding the disruption Ahead (TLG Press, 2010) and Google Wallet and the New Retail Ecosystem (Searching Finance, 2011). His interviews have been broadcast on NPR radio, CBC radio, Talk Radio One, and MSNBC. His commentaries and research have been featured in American Banker Magazine, Fast Company, Capacity Magazine, NFC Times, and Mobile Payments Today. Earlier in his career, Mr. Schropfer was Senior Vice President with IDT Telecom, CEO of a consumer SaaS company, and a Business Development Officer for Capital One. He has served on the Boards of multiple companies. After graduating Boston College, Mr. Schropfer earned an Executive MBA from the University of Miami.
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Deborah Doyle McWhinney, Chief Operating Officer, Global Enterprise Payments, Citigroup
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Deborah McWhinney joined Citi in April 2009 and is Chief Operating Officer of Global Enterprise Payments. Previously she headed the Citi Personal Banking & Wealth Management. She is Global co-chair of Women4 Citi which represents over 140,000 female employees and is on the Citi Pension Plan Board. Prior to joining Citi, Ms. McWhinney was president of Schwab Institutional, a division of Charles Schwab & Co., Inc. She joined Charles Schwab in 2001, and in the following six years served on its management committee, the board of the Charles Schwab Bank, N.A., and the Charles Schwab Foundation board, and was chair of the global risk committee. Ms. McWhinney has also served as an executive vice president at Visa International as well as group president for Engage Media Services. Earlier in her career, Ms. McWhinney spent 17 years at Bank of America, where she worked in both corporate and retail banking. Ms. McWhinney was appointed by former President George W. Bush to the board of directors of the Securities Investor Protection Corporation (SIPC) in 2002. She previously was Chairman and Campaign Chair of the University of Montana Foundation. She serves on the Institute for Defense Analyses (IDA) Board, California Institute of Technology's Board of Trustees and is on the Advisory Board of UCSF's Teen and Young Adult Center. In 2010, she was named to the list of "Top 50 Women in Wealth" by Wealth Manager and was an honoree of the Aiming High award, presented by Legal Momentum and featured in ForbesWoman. She was on the US Banker Top 25 Women to Watch list in 2010 and 2011. Ms. McWhinney received her bachelor's degree from the University of Montana and is a graduate of the Pacific Coast Banking School. She currently resides in New York City.
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Demo Lymberopoulos, Executive Director of Operations, Anthropologie/Urban Outfitters
Derek Colfer, Business Leader, Global Mobile Product Innovation, Visa
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Derek has over 12 years of mobile experience in both North America and Europe. Prior to returning to Canada in 2002, Derek worked at Agency.com in London England. Derek gained a considerable amount of experience in text, mobile web and location-based mobile solutions for several U.K. clients including, Heineken, Barclays and Deutsche Bank. In 2002, Derek co-founded Jambo Mobile an award winning mobile solutions & software Company. Derek played a key role in building and delivering mobile solutions for Pfizer, Visa Inc., P&G, Hallmark and Virgin Mobile. Jambo Mobile was acquired in 2008. In his current role, Derek leads Visa Canada's mobile strategy and product portfolio. Working directly with the global mobile team in San Francisco, Derek's areas of responsibility include mobile payments, alerts, app development and other near-term mobile innovations.
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Joe Bilman, Head of Product, ISIS Mobile Commerce
Johann Huber-Gutierrez, Director of Convergence and Mobile Strategy, Resource Interactive
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A pioneer in cross-platform marketing and commerce, with global experience spanning Europe, Asia, and the USA. He recently joined Resource Interactive as Director of Convergence & Mobile Strategy, previously he was a key contributor to the mobile and cross-channel strategies of Macy's and Bloomingdale's, worked on mobile applications and mobile web initiatives for macys.com and bloomingdales.com, introduced QR code scanning, and a wide range of other technologies to enable and support cross-channel marketing and multi-channel commerce across the enterprise, such as behavioral targeting technologies, mobile promotions and coupons, and cross-channel media serving platforms. Previously, he worked with companies such as GetJar.com, the world's largest open platform app store, on mobile application management, monetization, and marketing. As a partner and VP of Mobile Strategy and Partnerships at Evryx Technologies (Shalink in Japan, SnapNow in UK) he created the first multi-modal mobile search application, combining text, audio recognition, and visual recognition/scanning technologies into a unified search platform. He also played a leading role in defining the mobile visual search and scanning technologies used in the applications of companies such as Buy.com, Barnes & Noble, and other major brands in Japan and Europe. In 2009 he partnered with ValueCommerce to provide Japanese consumers with the world's largest mobile search and comparison shopping application using Evryx's patented image recognition and mobile search technology. He also played a leading role in defining and launching one of the earliest mobile web based interactive TV applications for mobile phones for RipFone.com. As Director of Interactive Media & Advertising at Vlaze Media Networks, he grew a small music video portal, into over 50 niche vertical sites and over 11 million unique visitors per month, and pioneered online video analytics and content syndication across publisher networks and social media. He has also served as a board member of the American Marketing Association of Orange County, managed advertising operations and affiliate marketing at SpecificMedia.com. While in Japan he worked on a wide arrange of mobile applications and technologies for mobile marketing and m-commerce, from NFC payments, QR Code scanning technologies, and mobile marketing; and as a founder of Versetyles, he launched the first mobile subscription portals for urban and hip-hop music in Japan, with NTT DOCOMO and AU KDDI. He has also been a recognized as an industry expert by Forbes.com, where he was a contributor to Forbe's list of America's Most Promising Companies.
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Jonathan Magder, Consulting Manager, Deloitte Canada
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Jonathan is a Manager within the Strategy and Operations group, and has 11 years of industry and consulting experience in financial services – specifically payments. He works primarily with payments and retail banking clients on developing and executing strategies to increase their market competitiveness. Jonathan has completed several mobile payment engagements, including domestic and international benchmark assessments, identification of potential mobile payments business models, and strategy development. He has also published a number of mobile POVs. Jonathan joined Deloitte from Moneris Solutions where he developed and managed the implementation of joint strategic sales and marketing programs with 12 bank channel partners and led the marketing launch and ongoing management of a stored value program for small businesses
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Jonathan Stephen, Head of Mobile, JetBlue Airways
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Jonathan Stephen is the Head of Mobile with JetBlue Airways, bringing more than eight years of experience in the mobile industry. In his current role, Jonathan is responsible for driving JetBlue's overall mobile strategy as well as maintaining and enhancing the products in JetBlue's mobile ecosystem. Prior to his tenure with JetBlue, Jonathan was the Director of Global Industry Initiatives with the Mobile Marketing Association (MMA), where he was responsible for coordinating the various committees of the organization as well as responsible for the MMA's strategic initiatives, overseeing and publishing guidelines, best practices and educational tools for mobile media and marketing. Jonathan has had the opportunity to speak at various events throughout Europe, U.S. and Canada, covering various topics around mobile marketing technologies, marketing best practices, and education on effective use of the mobile channel for brands and agencies. His past has also included various roles throughout the mobile ecosystem having worked at companies such as Motorola, Vindigo, and Flurry.
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Marc Brulé, Chief Financial Officer, Royal Canadian Mint
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Marc is currently the CFO at the Royal Canadian Mint. His responsibilities cover finance, IT and special projects. For the last few years, Marc has been leading a research and development team looking into the "evolution of currency". Marc is a charted accountant and was a KPMG partner in the Ottawa practice for some 20 years.
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Matt Johnson, Senior Product Manager - Emerging Platforms, Best Buy
Melody Adhami, Co-founder, President and COO, Plastic Mobile
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Melody Adhami is the Co-founder, President and COO of Plastic Mobile, an award-winning mobile marketing agency. In 2010, The Globe and Mail rightfully dubbed her "the Queen of Apps," in acknowledgment of her intrepid determination to advance the mobile space into the future with style, poise and perfection. When she's not on a podium or on camera waxing poetic about the endless possibilities of the evolving device in your pocket, she is establishing innovative strategies and forging relationships with recognized clients such as AirMiles, Pizza Pizza, CBC and Rogers, among others. She's driven Plastic Mobile to develop many first-in-class projects, including presenting the first ever-video streaming iPad app as well as Canada's award-winning, first-ever Canadian pizza ordering application. Melody's determination to innovate and be exceptional helped Plastic Mobile to win the 2011 Webby award (the Oscar's of the Internet) for mobile shopping, among a sagging shelf of other accolades for innovation and excellence in the mobile space. Prior to launching Plastic Mobile, Melody earned her stripes working with such high-profile companies as Bayer, Novartis and Unilever. She graduated in 2006 with an MBA from DeGroote School of Business, majoring in Strategic Marketing. In astonishing foreshadowing, Melody was voted "most likely to be a successful entrepreneur" in her class (seriously).
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Nicolas Dinh, Director e-Commerce/Mobile, MasterCard Worldwide
Paal Kaperdal, Senior Vice President, Online Channel, TD Bank Group
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Paal Kaperdal is Senior Vice President, Online Channel for TD Bank Group, which is comprised of 82,000 employees and 19 million customers. In this capacity, he holds enterprise-wide responsibility for corporate websites, consumer and small business online banking services and mobile banking. Paal joined the bank in September 2008 and has more than 20 years of business and online experience. Paal is responsible for creating a superior and integrated online experience for customers of TD Canada Trust, TD Waterhouse, TD Insurance and TD Bank, America's Most Convenient Bank. He oversees a North American team, rich in industry experience, and focused on the areas of channel strategy, customer experience, product development, business and delivery services and operations. Working closely with business, product and distribution partners across the organization, Paal and his team are focused on innovation and transformation as they create leading capabilities in analytics, sales and customer communications. Recent accomplishments include the launch of a market-leading mobile app and building a foundation for a first-to-market online sales and onboarding experience. The channel is also committed to looking for opportunities to modernize its legacy systems in an effort to enhance flexibility, speed and responsiveness. Prior to joining TD, Paal was a Senior Vice President at BB&T Corporation, a financial services company operating 1,500 financial centres and headquartered in North Carolina. At BB&T he built the online channel from its inception to enterprise-wide responsibility, including corporate websites, corporate intranet, and consumer and business online services. In that role, he successfully transformed the online channel to an independent sales channel by pioneering the design and development of an enterprise online sales platform. Paal is an active participant in industry groups and forums in Canada and the U.S., particularly related to payments, authentication and mobile services. He was born in Bergen, Norway and graduated from East Carolina University in Greenville, North Carolina with a BS in Business Administration and MBA. When he's not online or tinkering with the latest mobile device, he enjoys skiing, boating, sailing, and kitesurfing, a new favorite activity.
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Rachel Pasqua, Executive Director Mobile, Organic
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Rachel Pasqua leads the mobile division of Organic, Inc. (www.organic.com) the first digital marketing agency in the business. At Organic, she oversees ongoing development of mobile products and programs and works closely with the agency's many Fortune 500 clients including Nike, Walmart, Hasbro, Hilton, Kimberly Clark, Smuckers, Pepsi and Proctor & Gamble, using mobile, social and ambient media to bridge the gap between online and offline and help them connect successfully with their customers. Prior to Organic, she established the mobile group at iCrossing (www.icrossing.com) where her clients included Toyota, Kia, Marriott, Williams Sonoma and LEGO. Pasqua started her career in film development as a screenwriter and producer of feature films and documentaries before moving into digital in 1998. In 2000, she joined innovative tech startup MessageVine where she designed and produced mobile content for some of the US and Latin America's top web portals and wireless carriers. Prior to iCrossing, she served as Director of Strategy for Consect, a mobile consultancy focused on the entertainment and publishing industries. She's also worked extensively as a private consultant, developing cross-platform marketing initiatives for numerous international and US brands. Pasqua is a frequent and often-quoted speaker on digital trends at industryconferences including OMMA, MediaPost, L2 Forum and Digiday and has judged numerous media events including the IAB MIXX awards and the Communication Arts Interactive Design Annual. She writes regularly about digital innovation on Organic's blog, Three Minds (http://threeminds.organic.com/), on Twitter (@rachelpasqua) and on her personal blog, Mobile, Social, Ambient (www.rachelpasqua.com).
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Robert Notte, Chief Technology Officer, Jamba Juice Company
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Robert Notte is the Chief Technology Officer for Jamba Juice Company. Throughout his more than 20 year retail technology career, Robert has extensive experience implementing technology solutions to meet business opportunities and challenges. In his current role at Jamba Juice, Robert is responsible for the company's overall technology needs, including strategic planning, infrastructure, store systems, and business applications and development. Prior to Jamba Juice, Robert served as Vice President of Information Technology for Backroads, Inc. and Gymboree Corporation. Robert earned his Bachelor of Computer Science degree from Concordia University in Montreal, Canada.
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Samantha Willems, Manager, Brand Marketing, Gap Inc.
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Samantha Willems is a Brand Marketing Manager at Gap Inc., focusing on social media, mobile, and new media marketing strategy for the Old Navy brand. Her days consist of Facebooking, tweeting, YouTubing, checking-in, emailing, SMSing, and playing with apps on her phone. She has four years of experience in Old Navy marketing, spending time developing the brand's seasonal strategies, building and executing the television advertising strategy, and getting close to the customer through consumer insights. She has also rotated through Merchandising, Inventory Management, and Production functions across the Gap Inc. brands. Prior to Gap, she worked as a buyer analyst at Best Buy Inc.
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Scott Cheek, Retail Technology Manager, Sunoco Inc.
Shayan Mashatian, Founder & CEO, Appexiom
Stefan Happ, SVP, General Manager of Online and Mobile North America, American Express
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Stefan Happ is Senior Vice President and General Manager of Online and Mobile North America at American Express. In this role, Stefan has responsibility for partner and client management, marketing and merchant acquisition for new online and mobile payment capabilities and services, including Serve, the company's next generation payments platform. Previously, Stefan served as SVP and GM of the Americas in the company's prepaid business, leading the dramatic growth of the American Express Gift Card and Reward Card franchises in the United States and Canada. He has also spearheaded the company's introduction of the ground-breaking family of reloadable prepaid cards, both through the American Express E-commerce channel and through numerous distribution partnerships. Since joining American Express in 1997, Mr. Happ has held a number of positions of increasing responsibility in reengineering, product development, and sales & marketing in the American Express Consumer, Corporate and Prepaid Card businesses. Prior to American Express, Mr. Happ spent a number of years in various marketing and operational roles at British Airways across the globe. He holds a BA from University College London and an MBA from Lancaster University Management School
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Thomas Gregory, Head of Digital Payments – Europe, Barclaycard (London, UK)
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Tom Gregory is responsible for the digital payments at Barclaycard UK, including NFC / mobile payments, online payments, and adjacent areas in the payments cycle. He was previously head of change at the card company, tasked with overhauling the merchant acquiring, commercial and international lending and issuing business, which included integrating 1.5 million Goldfish card customers into Barclaycard's operations. Prior to joining the firm he worked at FirstCaribbean Bank in 2003 where he oversaw the merger of Barclays Caribbean and CIBC to create the new entity.
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Todd Roberts, Senior Vice President, Business Growth and Innovation, Card Products, CIBC
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Current: Joined CIBC January 16th 2012. Senior Vice President, Business Growth and Innovation. Reporting into Cheryl Longo, Executive Vice President – Card Products Division Previous: Partner at Deloitte. Led the Corporate Strategy team and co-led the Banking and Insurance Sectors. Worked with Senior Executives at CIBC on a range of strategic assignments. Have also worked with Senior Executives at TD, Scotiabank, BMO and RBC. Prior to Deloitte, Todd ran the Financial Services Sector for North America at Monitor Group. Todd's expertise is centered around corporate strategy, business unit strategy, customer and channel strategy and other related business unit strategies.
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Vipul Lalka, Consulting Manager, Deloitte Canada
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Vipul is a Manager in Deloitte's Corporate Strategy consulting practice with experience in Financial Services –P&C Insurance and Banking, and Telecommunications. Vipul has significant mobile payments experience, which has been leveraged on successful projects for leading financial organizations. He has been involved in various engagements that have included strategy formulation, operating model design, advanced analytics, business case development, project management, business transformation, business process reengineering, financial modeling and enterprise cost reduction. Vipul's FSI clients have included Aviva, BMO, The Economical Insurance Group, Insurance Corporation of British Columbia, Scotiabank, TD, and Vancity. Vipul specializes in mobile payments and has also published a range of papers and thought materials on the topic.
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